Last Updated: 11 November
Chaos – Professional Organisers & Interior Design (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of personal information:
Full name, contact number, and email address
Physical address or project location details
Payment or billing information (when applicable)
Any information voluntarily provided through forms, email, or phone communication
Website usage data collected through cookies or analytics tools
We only collect information that is necessary for the delivery of our services or to respond to your enquiries.
2. How We Use Your Information
Your personal information may be used for the following purposes:
To respond to enquiries or provide quotes
To deliver organising, design, or renovation services
To communicate project updates or confirmations
To manage billing, payments, or related administrative tasks
To improve our website, services, and customer experience
To comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. How We Store and Protect Your Information
We take all reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure.
Your data is stored securely and only accessed by authorised personnel for legitimate business purposes.
Electronic data is password-protected, and any physical documents are kept in secure locations.
4. Sharing of Personal Information
We may share your information only when necessary to:
Fulfil a service request (e.g., suppliers, contractors, or delivery partners)
Comply with legal obligations or law enforcement requests
Process payments through trusted and secure platforms
All third parties are required to maintain the confidentiality of your information and use it only for the agreed purpose.
5. Cookies and Website Data
Our website may use cookies and analytics tools to enhance user experience, analyse traffic, and improve functionality.
Cookies do not give us access to your personal data or computer.
You may disable cookies in your browser settings, but some parts of the website may not function properly as a result.
6. Your Rights Under POPIA
Under the Protection of Personal Information Act (POPIA), you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Withdraw consent for data processing (where applicable)
Request deletion of personal data when legally permissible
To exercise any of these rights, please contact us at bevbaumgart@gmail.com.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, including any legal, accounting, or reporting requirements.
When no longer needed, information is securely deleted or destroyed.
8. Third-Party Links
Our website may include links to external websites.
We are not responsible for the content, security, or privacy practices of those websites. We encourage you to read their privacy policies before sharing personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time.
All changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after updates constitutes acceptance of the revised policy.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us:
Chaos – Professional Organisers & Interior Design